ICSA offer a wide range of services:

Computer Network Design

ICSA designs cost effective secure networks from concept to implementation tailored to your business needs.
We use industry standard platforms, such as Microsoft and Novell, in order to create solutions that deliver immediately.

Computer Network Consultancy

ICSA provide:

• Installation and configuration of Internet Access for stand alone or networked computers.
• Installation and configuration of Network Security products e.g. firewalls.
• Network analysis and fault resolution.

For example:

• Is your Internet Access working properly?
• Is your network secure?
• Is your network running slowly?
• Are you getting drop outs?
• Are you running out of disk space?
• Are you not able to print properly?
• Do you want to network a new device but don’t know how?

Systems Integration

ICSA can provide you with advice on integrating your infrastructure whether or not you source product from us or a third party.
Our experience and depth of knowledge across a range of products allows us to assist you in saving time and money when setting up your new equipment.
We also offer assistance to businesses wishing to organise the purchase of a domain name and related email addresses and have partner businesses that can assist in the creation of a web site.
ICSA also has expert programmers which we contract out for specialist applications and projects.

Virus Detection

ICSA can provide advice and virus eradication services.
We work with industry standard Anti-Virus products and have developed strong relationships allowing us to draw on their experience as well as ours.

Maintenance Agreements

ICSA can provide an annual support agreement for peace of mind.
This would consist of a mutually agreed “Service Level Agreement” (SLA) including:

• Fixed turn around times.
• Phone and email support.
• On call hours.

ICSA is able to tailor maintenance agreements to suit your business requirements.

Technical Support

ICSA technical support services include the following:

• Hardware fault resolution.
• Software fault resolution.
• Installation of Computer peripheral equipment (printers, modems, scanners, etc).
• Installation and configuration of Internet Access for stand alone or networked computers.
• Installation and configuration of Network Security products (firewalls).

Equipment Sales

ICSA can source and supply an extensive range of hardware and software.
By choosing ICSA to supply the equipment, we can ensure that you have the right solution for your needs, delivered and installed in the most cost effective manner.
We can provide off the shelf systems and are also able to custom build workstations and file servers to meet your specifications.
Custom built systems allow you greater flexibility, choice, and the benefit of ICSA extended warranty period.

Should you have a project which requires speciality services not listed above, please contact us to see if we or any of our partner businesses can help.